Here are some FAQ solutions in aspect to Finvizer’s Video consultation.
In case of any questions about the below, please email – support (at) finvizer(dot)com
- How do I test my audio and video connections?
You can test out your audio and video connection using Skype. Just login to Skype and make a test call. If your audio and video work on Skype, they will mostly work on FinVizer’s video conferencing platform.
- Audio is not working. What should I do?
Please check if your mic is working. Also ensure, that your speakers and mic are not muted using Windows control panel. You can also try using a headset with mic and see if that works. Make sure you are using your desktop/laptop. Mobile may NOT work.
- Webcam is requesting permission. What should I do?
Please allow permission. Else video consultation will NOT work
- Can I share my contact details with the client/planner?